We are committed to protecting and respecting your privacy in accordance with the current Data Protection Legislation (“Legislation”). This notice sets out the basis on which we will process any personal data that we collect from you, or that you provide to us. For the purposes of the Legislation, the Data Controller in relation to any personal data you supply to us will be the Group Company to whom you have provided your data.
We collect and process personal data that you provide directly to us by filling in forms, via our website, over the phone or via e-mail, or that we receive via third parties (for example – public records, brokers, agents, claims investigators, claims handlers and business partners). This includes the following categories of data:
All data that you supply or we receive from third parties are normally necessary for entering into a contract with us and for us to be able to carry out our obligations towards you under the contract. We also need to process the data for other purposes described below:
To enable us to provide you with financial services, to manage claims and to support our general business activities and regulatory obligations, we disclose your data to; (a) companies within the Liberty Mutual Group; (b) external parties or our businesses partners who are involved in offering products and services to you; (c) our service providers; and (d) governmental or other public authorities. These categories include:
Liberty Mutual may also disclose your personal information:
For the purposes stated above, we may transfer your personal data to destinations outside the European Economic Area (“EEA”). Where we transfer your personal data outside of the EEA, we will ensure that it is treated securely, and in accordance with this privacy notice and the Legislation. We only transfer data to countries deemed as having adequate protection by the European Commission or, where there is no adequacy decision, we use the European Commission approved ‘Standard Contractual Clauses’ with such parties to protect the data. A copy of the ‘Standard Contractual Clauses’ can be obtained by writing to Liberty Mutual Surety, attention Compliance, Gustav Mahlerlaan 348, 1082 ME Amsterdam, the Netherlandsor mailing to privacyNL@libertymutual.com..
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Your data will not be retained for longer than is necessary, and will be managed in accordance with our data retention policy. In most cases the retention period will be for a period of seven (7) years following the expiry of the contract, or our business relationship with you, unless we are required to retain the data for a longer period due to business, legal or regulatory requirements. In any case, where data is retained we will endeavour to delete or to anonymise any personal elements, in order to maintain your privacy and security.
If you have any questions concerning our use of your personal data, please contact Liberty Mutual Surety, attention Compliance, Gustav Mahlerlaan 348, 1082 ME Amsterdam, the Netherlands or privacyNL@libertymutual.com.